Frequently Asked Questions
Absolutely. We protect your personal information with bank-level encryption and never share your data with third parties. Your details are used solely to confirm your eligibility.
Most verifications are automatic. However, you may occasionally be asked to upload a document such as a student ID, educator ID, employment letter, or enrollment verification to confirm your status.
Yes. Your discount remains active while you’re a verified student or educator. Once your eligibility ends, your discount will no longer apply.
If you experience any issues with the verification process, our customer support team is here to help. You can reach out anytime for assistance.