Free Shipping
We are glad to offer FREE SHIPPING on orders that are to be shipped within the continental US.
We currently do not offer Free Shipping for orders being shipped to Puerto Rico.
We currently do not offer shipping to Hawaii or Alaska through our website. If you are interested in placing an order to ship to either of these locations, feel free to reach out to us directly so that we can work to provide you custom shipping arrangements.
*Please note that free shipping only covers curbside delivery.
Shipment Cut-Off Times
Small Parcel Orders
If your order is received Monday - Thursday then it will ship within 24 hours.
If your order is received Friday - Sunday, then it will ship the following business day.
Freight/LTL Orders
If ordered Monday - Thursday, any orders that must be shipped on a pallet via a Freight carrier will be shipped the following business day to account for proper carrier pick up scheduling.
If ordered Friday - Sunday, shipping arrangements will be made the following business day.
Transit Times:
For any small parcel shipments going Ground, you can usually expect delivery of your product within 5-7 business days for orders being shipped to any of the contiguous states.
For any Freight/LTL shipments, you can usually expect delivery of your product within 6-12 business day for order being shipped to any of the contiguous states.
For international orders, please allow at least 10 days for delivery.
Product Availability:
Orders are accepted with the understanding that stock is available. In some cases, limited availability may prevent us from shipping the quantity you requested, but we will do our best to fulfill your complete order.
Our product cannot be shipped to P.O. Boxes
Payment Methods Accepted
Naturesgenerator.com accepts the following payment methods:
- Credit cards, including American Express, Discover, MasterCard, and Visa
- ATM / Debit cards
- PayPal – Don’t forget that if you check out with PayPal you have the option of applying for PayPal Credit:
- Apple Pay
Refunds:
We refund the cost of the returned merchandise, minus the restocking fee, as soon as the product is processed through our returns department. Refunds are in the form of original payment, so please note that your credit card company may take up to 10 additional business days to post the refund to your account. The refund will not include the merchant service fee, which is 2.6% plus 30 cents at this point.
