Power outages can disrupt daily life, leaving you in the dark. Whether it’s due to severe weather, equipment failures, or scheduled maintenance, losing electricity is more than just an inconvenience. It can impact safety, communication, and comfort. That’s where the Eversource Outage Map comes in. This real-time tracking tool allows customers across Connecticut, Massachusetts, and New Hampshire to monitor active power outages, view affected areas, and get estimated restoration times. In this guide, we’ll walk you through how to use the outage map and take the right steps during an outage.
Knowing the Eversource Power Outage Map
- How to Access the Eversource Outage Map
- Understanding the Eversource Power Outage Map Features
- What to Do During a Power Outage
How to Access the Eversource Outage Map
When the power goes out, knowing how to quickly check outage statuses can help you stay informed and plan accordingly. Eversource provides multiple ways to access their real-time outage map—through their website, mobile app, and alternative methods. Here's your step-by-step guide to checking current outages in your area. Via the Eversource Website
When the power goes out, knowing how to quickly check outage statuses can help you stay informed and plan accordingly. Eversource provides multiple ways to access their real-time outage map—through their website, mobile app, and alternative methods. Here's your step-by-step guide to checking current outages in your area.
1. Via the Eversource Website
The most direct way to view active outages is through Eversource's official website:
-
Visit Eversource.com
- Use any web browser on your computer, phone, or tablet.
-
Find the Outage Map Section
- Look for a tab labeled "Outage Map" or "Power Outages" in the main menu.
- Alternatively, check the "Storm Center" or "Customer Support" sections.
-
View the Interactive Map
- The map displays color-coded outage clusters (red for active outages).
- Zoom in to your location or enter your address for specific updates.
- Check for estimated restoration times (if available).
Pro Tip: Bookmark the outage page for one-click access during emergencies.
2. Using the Eversource Mobile App
For on-the-go updates, download the official Eversource app:
-
Download the App
- Available on the App Store (iOS) and Google Play (Android).
-
Log In or Register
- Use your Eversource account to access personalized outage alerts.
-
Navigate to the Outage Map
- Tap the "Outages" or "Map" tab in the app menu.
- Enable push notifications to receive real-time restoration updates.
3. Alternative Access Methods
If you can't use the website or app, try these options:
-
Phone Alerts:
- Call Eversource’s 24/7 outage hotline: 800-592-2000 (MA), 800-286-2000 (CT), or 800-662-7764 (NH).
- Follow automated prompts to report or check outages.
-
Text Updates:
- Sign up for SMS alerts by texting "REG" to 23129 (standard rates apply).
-
Third-Party Tools:
- PowerOutage.us: Tracks regional outages across Eversource’s service areas.
- Local news stations (e.g., WCVB, WTNH) often share outage maps during major storms.
Understanding the Eversource Power Outage Map Features
When you open the Eversource Outage Map CT, you’ll see a dynamic, interactive dashboard that provides real-time insights into power disruptions. To make the most of this tool, it’s important to understand its key features and how to interpret the data. Here’s a breakdown of what you’ll find on the map and how to use it effectively.
1. Interactive Outage Map with Zoom
The map displays color-coded outage clusters across Eversource’s service areas (CT, MA, NH). Here’s how to navigate it:
- Zoom In/Out: Use the +/- buttons or pinch on mobile to focus on specific neighborhoods.
- Click on Outage Icons: Tap any outage marker to see details like the number of affected customers and cause (if available).
- Search by Address: Enter your street address to check if your location is impacted.
Pro Tip: Larger clusters indicate widespread outages, often due to storms or major equipment failures.
2. Number of Affected Customers
Each outage icon displays:
- The total households/businesses without power in that area.
- Outage boundaries (highlighted zones show the estimated impact radius).
3. Estimated Restoration Times (ETRs)
ETRs provide a best-case timeframe for when power will be restored:
- Active ETRs appear when crews assess the damage (e.g., "Estimated Restoration: 5 PM").
- "Assessing" or "Pending" means Eversource hasn’t determined the cause yet.
- "Under Investigation" signals complex repairs (e.g., downed trees on lines).
Note: Severe weather (hurricanes, ice storms) can delay ETRs. Check for updates every 2–3 hours.
4. Color Codes and Map Legend
The map uses a standardized color system to indicate outage status:
- Red: Active, unplanned outages (most urgent).
- Blue: Planned maintenance (usually has advance notice).
- Green: Power restored (may appear briefly after fixes).
5. How Often the Map Updates
Real-Time Data: The map refreshes every 10–15 minutes during active outages.
- Reporting Delays: Isolated outages may take 30+ minutes to appear after being reported.
- Peak Times: During major storms, updates can lag due to high volume.
- For the latest info: Refresh your browser/app or enable notifications.
6. What’s Not Shown on the Map?
- Small-scale outages (affecting <5 customers) may not appear immediately.
- Your specific address won’t show unless you report the outage (use the "Report Outage" button).
- Non-Eversource issues (e.g., problems with your home’s wiring).
What to Do During a Power Outage
1. Safety Tips During an Outage
a) Avoid Downed Power Lines
- Always assume downed wires are live and dangerous. Stay at least 30 feet away and report them immediately to Eversource (see reporting methods below).
- Never touch anything in contact with a downed line (e.g., fences, tree branches).
b) Use Generators Safely
- Operate portable generators outdoors only, at least 20 feet from windows/doors to prevent carbon monoxide poisoning.
- Never plug a generator directly into home wiring ("backfeeding" can electrocute utility workers). Use a transfer switch (like the Nature’s Generator MyGrid 10K) for safe integration.
c) Conserve Phone Battery
-
Limit non-essential phone use. Enable low-power mode and keep a backup battery pack charged.
2. Prepare an Emergency Kit
Keep these essentials ready in advance:
- Lighting: LED flashlights, lanterns, or glow sticks (avoid candles—fire risk).
- Power: Extra batteries, portable chargers, or a solar-powered battery bank.
- Food/Water: Non-perishable food and 1 gallon of water per person per day.
- Communication: Battery-powered radio for weather updates.
- First Aid: Basic supplies and any critical medications.
3. Importance of a Backup Generator
If you notice a prolonged interruption in the Eversource Outage Map, a home backup generator ensures continuous power for essentials like refrigerators, medical devices, and heating systems.
Featured Solution: Nature’s Generator MyGrid 10K with Transfer Switch
This solar-capable battery backup system is ideal for homes:
- 10,000W Peak Output: Powers critical appliances (fridge, lights, sump pumps).
- Expandable Battery Capacity: From 10kWh to 60kWh with extra battery pods.
- Solar/Wind/Grid Charging: Recharge via solar panels (sold separately), wind turbines, or grid power.
- Automatic Transfer Switch: Seamlessly switches to backup power during outages (no manual intervention).
- 24/7 UPS (Uninterrupted Power Supply): Protects electronics from surges.
Conclusion
Power outages can happen at any time, but with the Eversource Outage Map, you no longer have to be left in the dark. This essential tool provides real-time updates on outages, restoration times, and affected areas. By using the outage map and following these guidelines, you can minimize disruptions and keep your household safe during power failures. Bookmark the map today and stay one step ahead of the next outage!
